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Posts tagged: RRE

CMS Releases Updated NGHP User Guide

By , April 29, 2013 1:40 pm

On April 22, 2013, CMS released an updated User Guide for NGHPs. Access to the updated User Guide can be found here. PMSI applauds the early release of this User Guide as CMS indicated in their recent April 9, 2013 teleconference that the User Guide would likely not be issued until May.

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Highlights from Recent CMS NGHP MIR Teleconference

By , April 10, 2013 2:50 pm

CMS held a teleconference regarding MMSEA Section 111 Reporting on April 9, 2013 which pertained to Liability Insurance (including Self-Insurance), No-Fault, and Workers’ Compensation collectively recognized as Non-Group Health Plans (NGHP). During this teleconference, CMS addressed various topics, including, but not limited to MMSEA Section 111 Reporting, recent MIR alerts, and the implementation of ICD-10 as it relates to reporting.

Please note that this blog only touches on some of the highlights of the CMS Teleconference1 and is not all-inclusive of items discussed during the teleconference. CMS stated that all official guidelines are posted on the Section 111 web page at www.cms.gov/MandatoryInsRep. If there are any conflicts between the documents/information posted on the web site and what is stated on the teleconference, the written documents/information posted on the web site prevail.

A schedule of upcoming teleconferences will be available on the website; there are no future scheduled teleconferences at this time.

CMS posted an alert on March 24th regarding data elements that are now optional rather than required. CMS hopes that it will simplify the process for RREs. The alert is available on the website.

The profile recertification process for RREs has been put on hold temporarily but is scheduled to resume in the near future. Recertification will not occur as it did in 2012 with many RREs going through recertification at the same time. The activity in 2013 will be evenly distributed throughout the year and an RRE that recertified in early 2012 may find their 2013 recertification to be later in the calendar year. In 2014, the RRE should receive the recertification request on the anniversary of the recertification from 2013. RRE should wait to receive the recertification request before contacting the COBC.

For technical support, RREs should always utilize the escalation process provided in the NGHP User Guide.

An updated NGHP User Guide is expected to be issued in May 2013. However, most updates will include alerts previously issued and information previously provided by CMS. The updates to the User Guide will be notated in the first chapter of each section of the User Guide.

Questions submitted to the Section 111 mailbox

Will CMS add an ICD-9 code for Instantaneous Death?

CMS has no current plans to make this an acceptable ICD-9 code. RRE’s will need to follow up and find information about the injuries which lead to the death.

What should an RRE do if a query was submitted for a 65 year old individual but the query did not find the individual to be a Medicare beneficiary?

If the individual did not match in CMS’ system, the individual is likely not a Medicare beneficiary. However, the RRE should double check the information being submitted and be sure that the information submitted is accurate. There should be no need for further action by the RRE; however, CMS recommends that the RRE do one query on or after the date of settlement due to the fact that the beneficiary may be pending receipt of benefits when initially queried. The RRE can cease querying after they confirmed they are not a beneficiary at the time of settlement.

If an individual is no longer treating, but the RRE retains legal responsibility due to the fact that the state does not allow the closure of future medical treatment, how should these claims be reported?

Even if the individual is not currently receiving treatment, it should be treated as an open ORM in the event that the beneficiary may require further treatment. The RRE should not terminate ORM until legal responsibility for future medical treatment is terminated. The fact that an RRE has administratively closed a case does not mean ORM should be terminated.

If a liability settlement occurs that is exactly $5,000, is that currently reportable?

The current liability TPOC thresholds run from October 1, 2012-September 30, 2013 and only settlements over $5,000 need to be reported. Therefore, if the TPOC occurred after October 1, 2012 and it was for exactly $5,000 it would not be a reportable claim. However, the RRE may voluntarily report the claim.

When will ICD-10 be applied to Section 111, and if so, how does CMS plan to implement ICD-10?

As of right now, October 1, 2014 is the roll out/go-live date for ICD-10. CMS plans to start testing in October 2013 to give the industry a year to get ready for ICD-10 implementation for Section 111. CMS will issue an alert confirming the requirement of ICD-9 versus 10 when they have made a firm decision.

Will CMS answer questions regarding the SMART Act on today’s teleconference call?

No questions regarding the SMART Act will be answered. The SMART Act will be implemented per CMS timelines and through rulemakings.

Open Question and Answer Session  

Regarding loss of consortium and other derivative claims, if a spouse files and releases “all claims” in a settlement, but the spouse did not make any emotional/physical claim should the “NOINJ” code should be used? Is the claim reportable even if medicals are not part of a wrongful death settlement?

Yes, the “NOINJ” code should be used in this situation, and there is a separate report for each individual-i.e., both spouses should have separate reports. Yes, the claim is still reportable even if medicals are not part of the wrongful death settlement; RREs are not permitted to interpret state laws for CMS.

In a no-fault claim, if the Statute of Limitations (SOL) has ran, can the RRE terminate the ORM?

Yes, if the no-fault carrier is going to cease payment and will not pay anything after the SOL has expired then the RRE can terminate the ORM.

In a liability case where a Medicare beneficiary will require future treatment, but the Plaintiff agrees in writing to pay for their future medical care, will the defendant be subject to future liability by Medicare?

CMS refused to answer this question and stated that it was “outside the scope of the call.”

With respect to the ANPRM issued last year regarding MSP and future medicals, is there any sense of timing as to when the industry will receive proposed rules or the agency’s next steps or statements? How will the ANPRM affect defendants?

CMS also refused to answer this question. They noted that the industry can look for updated announcements in the Federal Register. They also noted that even the people working on CMS rulemakings often times do not know the day it will be published.

What should RREs do when Medicare beneficiaries are being denied coverage or treatment for items not related to their liability or workers’ compensation case?

CMS recommends that RREs provide the recent MedLearn article that CMS issued which makes it clear that an open liability, no-fault or workers’ compensation case is not a basis for a provider denying treatment.

In terms of payment, CMS does have prompt pay rules, unless there is ORM posted related to the claim. Most cases are denied appropriately; however, the beneficiary can also appeal the denial. The beneficiary can also call 1-800-Medicare or can seek assistance from their local regional office.

If there is a liability policy that also has MedPay, and payments are made incrementally under MedPay, would that be reported as ORM?

This would be reported as ORM; MedPay is ORM since it is a type of no-fault.

With regard to the March 24th alert, if there are errors that come back from a prior submission and the error is contained within a field that is now “optional” pursuant to the March 24th alert, should the RRE disregard the error report or make the correction?

On the next quarterly submission, you can remove your e-code only if it was blank in the first place. However, if information was provided that was incorrect, it should be corrected on the next quarterly submission.

What if a claim was made with ICD-9 codes but becomes reportable after October 2014? How will that be reported to CMS?

CMS’ intent is to allow the ICD-9s to continue to be reported; however, this is something that CMS is looking into. CMS does not expect people to interpret/transfer ICD-9 to ICD-10. The goal is to make this as easy as possible for everyone.

1. Questions and answers have been paraphrased.
Disclaimer:
This blog is provided as reference material and is based on verbal information derived from third parties during teleconferences hosted by the Centers for Medicare and Medicaid Services (CMS). PMSI does not assume liability or responsibility for the accuracy or completeness of the material in this document. The information contained herein should not be construed as an endorsement of any kind or an official transcript of the teleconference. PMSI makes no representation or warranties of any kind, either express or implied, that this information is accurate, up-to-date, or error free and PMSI shall not be liable in any amount for any damage, however arising, that may occur as a result of your reliance on this information. This document is advisory in nature only and does not represent official policy, procedures, or opinions of CMS or PMSI. For official information regarding Section 111 of the Medicare, Medicaid, and SCHIP Extension Act (MMSEA), refer to the official web page https://www.cms.gov/MandatoryInsRep/.

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Reminder: PMSI to Host CE Accredited Webinar

By , April 8, 2013 2:53 pm

Next week, Heather Schwartz, Esq., MSCC, CHPE, CLMP, CMSP will offer her expertise in reference to the SMART Act and other MSP legal updates on Tuesday, April 16, 2013 from 1 PM -2 PM EDT.

The webinar is complimentary and 1 hour of CEU and CLE credit has been applied for in multiple states; all attendees who successfully complete the Webinar will be provided with a Certificate of Attendance. For more information on obtaining CEU or CLE credit for this webinar and to Register, please click here.

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The SMART Act Simplified: What do I need to know and how will it impact my claims handling?

By , February 5, 2013 10:07 am

The SMART Act reforms certain aspects of the MSP and the MMSEA. While the SMART Act does not directly broach how to protect Medicare’s interests with regard to any future medical component, it does directly reform components of the conditional payment reimbursement process and MIR under the MMSEA.

Conditional payments are allowed under the MSP when the primary payer does not make payment promptly. However, Medicare makes the payment “conditioned” upon reimbursement by the primary payer. Essentially, these are payments made by Medicare that the primary payer is responsible for, and as a result, Medicare is owed the right to reimbursement. If Medicare conditional payments are not reimbursed, Medicare has the right to sue for double damages. Due to this priority right to recover, Medicare conditional payments are sometimes referred to as a “super lien.”

Under the MMSEA, liability insurance (including self-insurance), no-fault insurance, and workers’ compensation insurance or plans are required to report the assumption of ongoing responsibility for medical treatment as well as settlements, judgments, and awards with Medicare beneficiaries. A graduated scale for the requirement to report these claims has been implemented based on the settlement amount. The purpose behind MIR is to enable the CMS to have visibility into settlements occurring with Medicare beneficiaries as well as a record of cases where ongoing responsibility exists, which is important for proper coordination of benefits. Awareness of these requirements is important since there is the potential for a $1000 per day/per claim penalty for the failure to report.

Note that President Obama signed the SMART Act into law on January 10, 2013; therefore, when the “enactment date” is referred to, it shall mean the aforementioned date.  The SMART Act was passed attached to Medicare IVIG access bill in H.R. 1845. For a full copy of H.R. 1845, please click here.

The following section will address some of the issues that the SMART Act seeks to resolve with regard to conditional payments and MIR. The SMART Act can be broken down into 5 major components. While addressing each component, we will also answer frequently asked questions for each topic.

1)      New Conditional Payment Resolution Process

Parties entering settlements with Medicare beneficiaries have been all too familiar with long wait times when trying to finalize conditional payment amounts with CMS, as well as being unable to receive a final demand until after settlement.

There is good news on the horizon. In 9 months from the SMART Act’s enactment date (on or about October 10, 2013), CMS will be implementing a new process to provide a final conditional payment amount prior to settlement. It will be available online, and there will be stricter timelines for when CMS must provide the demand amount.

This is how it will work: anytime 120 days prior to a settlement, judgment, or award, you notify CMS of your expected settlement date and amount. During this time, conditional payment information will be available on a “website.” Payments made by CMS must be posted to the website no later than 15 days from the payment date.

Within 65 days from the time CMS receives notice, a “statement of reimbursement amount” will be available for download- which can be considered the final demand, as long as you are in the “protected period.”  The “protected period” means 65 days after CMS has received notice of your settlement, judgment, or award; however, CMS can extend the 65 day period for a an additional 30 days only under exceptional circumstances, and exceptional circumstances cannot be more than 1 percent of cases. CMS will provide this in a format where the final demand is time and date stamped and settlement must occur within 3 business days of downloading the statement or it will no longer be valid as a final demand.

If you want to dispute the conditional payment amount, you should provide CMS with a proposed resolution amount along with an explanation of the reason for the adjustment. CMS then has an 11 business day window in which they can do the following in response to the proposed resolution:

a)      Not respond within 11 days of the proposed resolution. In that case, the proposed resolution is deemed accepted by CMS.

b)      CMS can respond within 11 business days and state that they disagree with the proposed resolution.

c)      Another option is for CMS to respond within the 11 business day period and propose an “alternate discrepancy resolution.”

In addition to the dispute process just described, CMS will also need to promulgate regulations around creating a formal appeals process.

 FAQs:

Q. Which website is being referred to? Is it the current MSPRC portal?

A. The SMART Act does not specify if this website will be an enhanced version of the current MSPRC portal, or if it will be a new website. However, it does state that the website will be a form of “successor technology.” We are hopeful that the website will provide more enhanced functionality than the current MSPRC portal, which has some limitations, such as requiring you to have a case number before being able to use the portal for a particular case.

Q. What is considered official notification to CMS of a settlement, judgment, or award under this section? 

A. How notice is to be made under this section is not clear. Currently, CMS is notified of settlements through calls to the COBC, as well as through MIR under the MMSEA. Therefore, it is not clear if either or both of these types of notifications will suffice as “adequate notice.” The SMART Act also does not specify if a separate notification will need to be made through this website.

Q. Isn’t requiring settlement to occur within 3 business days of downloading the final demand a bit fast? 

A. Yes, it is fast. However, it does seem that if the parties do not end up settling within 3 business days, that they can simply re-download a new time and dated stamped “statement of reimbursement amount” when settlement is about to occur.

Q. What is the “alternate discrepancy resolution” that CMS can propose if they do not agree with your proposed dispute on the conditional payment amount?

A. The SMART Act does not describe this at all. One could guess that this will be an informal, non-binding method to resolve the dispute. If the parties cannot agree, then the new appeals process will likely provide a different avenue and a more formal administrative appeal if you are not satisfied with the result during the informal dispute process.

2)      Threshold for Exemption from Conditional Payment Reimbursement and Reporting

Finding it frustrating to deal with conditional payments and MIR on nominal, nuisance value cases that you just want to close out quickly? Not only has the industry been voicing this concern, but CMS has also been under scrutiny for conditional payment collections on these cases. It has come to light that in some cases, it actually costs more for CMS to recover a conditional payment than the amount they paid “conditionally.”

The SMART Act requires the DHHS to calculate and publish a single threshold amount for settlements, judgments, awards, or other payments in which they will not seek reimbursement of conditional payments and you will not have any MIR obligations. They will publish this amount by November 15th each year, and this will begin in the year 2014. The threshold amount will be the amount where CMS can demonstrate that their costs of recovering the conditional payments equal the collections.

 FAQs:

Q. Does this threshold also apply to MSAs or to the consideration of Medicare’s interests in regard to future medicals? 

A. No, it only applies to conditional payments and MIR.

Q. What will the threshold be? Do any thresholds currently exist for conditional payments?

A. Currently, liability settlements under $300 are exempted from reimbursement of conditional payments to CMS. It is unclear what the new threshold will be; however, many have commented that this threshold is much too low.

3)      Discretionary Fines for noncompliance with MIR

The threat of a $1000 per day/per claim fine for noncompliance can be pretty scary when one error in a quarterly report can result in a $90,000 penalty! It also seemed rather arbitrary that the fine was mandatory and there were no formal rules/guidelines as to when CMS could and could not impose fines.

The SMART Act strikes the portion of the MMSEA law that states that a RRE “shall be subject. . .” In its place, the language now says “may be subject.” This replacement language essentially makes fines for noncompliance with MIR discretionary instead of mandatory.

But first, within 60 days of the enactment date of the SMART Act, CMS must solicit comments from the industry in the Federal Register which practices should be considered an event subject to sanctions. After considering the public comments, we will see some finalized rules regarding which practices by an RRE would be subject to sanctions.

FAQs:

Q. What will the industry consider to be practices that are subject to sanctions? Will the main standard be “good faith” efforts on behalf of the RRE?

A. The commentary from the industry as to what actions should be subject to sanctions will certainly be interesting. One would think that CMS would carve out an exception to being sanctioned if the RRE could document good faith efforts to report the claim(s). Additionally, CMS may implement some more specific practices that would be subject to sanctions. For example, CMS has repeatedly stated that sending bad data with errors is not considered compliance. If an RRE was notified by CMS that the data contained errors, and over a period of time it is demonstrated that the RRE did not attempt to correct the data, that may be a practice subject to sanctions.

Q. CMS recently announced its plans to audit group health plans (GHPs) for compliance with MIR. Are non group health plans (NGHPs) next to be audited? Has CMS ever issued fines? 

A. To our knowledge, CMS has not yet issued any fines for noncompliance with MIR for NGHPs. However, CMS recently rolled out a work plan to audit GHPs for compliance with MIR in 2013. It would seem that NGHPs will likely be audited next and that parties not in compliance would be subject to fines. Therefore, fines are likely to be issued in the near future.

 4)      Use of SSNs/HICNs in MIR

Many RREs, particularly those that deal with liability claims, have voiced concern over the difficulty to obtain a Medicare beneficiary’s SSN. Without an SSN, an RRE cannot report the case under MIR. The SMART Act makes reporting SSNs optional.

However, it is very important to note that CMS has been given an extended period of time to implement this. They have 18 months after the enactment date to publish rules to implement this, and they can file extensions for up to 1 year if certain criteria are met.

 FAQs:

Q. How will CMS be able to identify beneficiaries without these identifiers?  

A. It has been estimated that CMS will need to come up with some kind of new unique identifier and likely overhaul current systems to implement this.  

Q. Since this may take a few years to be implemented, what can RREs do in the meantime while SSNs are still required to be reported in those situations where it is unable to obtain a beneficiary’s SSN?  

A. CMS has provided the industry with a method to document and demonstrate good faith efforts to obtain SSNs. Additionally, there has been some recent case law where a carrier refused to tender a settlement due to the beneficiary not providing their SSN. In those cases, the courts sided with the RREs and required the beneficiaries to provide their SSN so that the RRE could be in compliance with the MMSEA and not subject to fines. If needed, RREs can document their good faith efforts to obtain SSNs and/or bring the matter to court if the beneficiary refuses to provide their SSN.

5)      New Statute of Limitations for Conditional Payments

Previously, the statute of limitations for CMS to recover conditional payments was unclear. The SMART Act provides that if CMS is given notice of the settlement, judgment, award or other payment, then they may not seek recovery of that conditional payment any later than 3 years after notice is given. This is scheduled to take effect 6 months after the SMART Act’s enactment date.

 FAQs:

Q. Isn’t a final demand from CMS “final?” Why would you be concerned with a statute of limitations if you reimbursed a final demand from CMS?  

A. Technically, the term “final demand” is a misnomer. CMS still has the right to discover, research and recover conditional payments owed even after a final demand is paid. This new statute of limitations will give a clear timeline of when CMS can recover conditional payments as long as you notify CMS of your settlement, judgment, or award. Now, 3 years after notice is given, you will be in the clear.

PMSI will keep you updated on any developments in regard to the SMART Act. For questions on the SMART Act and how PMSI can assist, please contact Heather Schwartz, Esq., MSCC, CHPE, CLMP, CMSP at Heather.Schwartz@pmsisettlement.com.

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